Privacy Policy

In this Privacy Policy, ‘us’, ‘we’ or ‘our’ means Superpartner Gallery. We are committed to respecting your privacy. Our Privacy Policy sets out how we collect, use, store, and disclose your personal information. We are bound by the New Zealand Privacy Act 2020.

By providing personal information to us, you consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.

Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode, and contact details. It may also include financial information, including your credit card information, and information on duties and taxes applicable to sales and shipping.

What personal information do we collect?

We may collect the following types of personal information:

Name

Mailing or street address

Email address

Telephone number and other contact details

Age or date of birth

Credit card information

Device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address, and standard web log information

Details of the artists, artworks, and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries

Any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information

Information provided to us through agents such as art advisors

Any other personal information that may be required to facilitate your dealings with us

How do we collect personal information?

We may collect these types of personal information either directly from you or from third parties. We may collect this information when you:

Communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services, or websites

Interact with our sites, services, content, and advertising

Visit us at an art fair or event associated with Superpartner Gallery

In addition, when you apply for a job or position with us we may collect certain information from you (including your name, contact details, working history, and relevant records checks) from any recruitment consultant, your previous employers, and others who may be able to provide information to us to assist in our decision on whether or not to make you an offer of employment or engage you under a contract. This Privacy Policy does not apply to acts and practices in relation to employee records of our current and former employees, which are exempt from the Privacy Act.

Why do we collect, use and disclose personal information?

We may collect, hold, use, and disclose your personal information for the following purposes:

To enable you to access and use our website, services, and content

To operate, protect, improve, and optimise our website, services, business, and our users’ experience, such as to perform analytics, conduct research, and for advertising and marketing

To send you information, messages, reminders, technical information, updates, and information requested by you

To keep records of artworks for location status, valuation and authenticity, provenance, and title verification purposes

To send you marketing and promotional messages and other information that may be of interest to you, including information regarding artists, exhibitions, programming, and events relating to Superpartner Gallery

To comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties

To consider your employment application

Do we use your personal information for direct marketing?

Superpartner Gallery may send you direct marketing communications and information about our gallery, artists, and programmes via email or other forms of digital or physical communication. You may opt out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (e.g., an unsubscribe link).

To whom do we disclose your personal information?

We may disclose personal information for the purposes described in this privacy policy to:

Our employees and related bodies corporate

Third-party service providers, such as IT consultants, IT systems and cloud storage providers, email marketing providers, social media schedulers, banks, payment system operators, art handlers, shippers, storage facilities, insurers, art experts (such as conservators), professional advisors, and art consultants, photographers

Event venues, including art fairs

Anyone who acquires our assets or businesses

Other people, such as government agencies, regulators, law enforcement agencies, or as required by law

If we do share your information, those individuals and organisations must keep it confidential and secure, and they can only use it to perform the services they’re instructed or directed by law to do.

Disclosure of personal information outside New Zealand

We may disclose personal information outside of New Zealand to third-party suppliers such as shipping agents, cloud providers, insurers, art fair organisers, financial institutions, and relevant artists or galleries with which we may partner. When you provide your personal information to us, you consent to the disclosure of your information outside of New Zealand and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with New Zealand Privacy Law. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the New Zealand Privacy Principles.

Using our website and cookies

We may collect personal information about you when you use and access our website. While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit, and the internet protocol address assigned to your computer.

We may also use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone, or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices, and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.

Security

We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure, and we use a number of physical, administrative, personnel, and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information.

Links

Our website may contain links to websites operated by third parties. Those links are provided for your convenience and research and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.

Accessing or correcting your personal information

You can access the personal information we hold about you by contacting us using the information below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.

If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.

Making a complaint

If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the details below. Please include your name, email address, and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.

Contact Us

For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:

Superpartner Gallery

Email: enquiries@superpartner.gallery

Address: 61 Buckingham Street, Arrowtown 9302, New Zealand

Effective From: 28 June 2024 Last Updated: July 1 2024